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We aspire to be the 'Top Performer of First Choice' by operating our businesses efficiently, responsibly and profitably. We aim to have a Health, Safety and Environment (HSE) performance that we can be proud of, to earn the confidence of customers, shareholders and society at large, to be good neighbour and contribute to sustainable development.

In pursuing high standards of performance, we seek a long term presence in Malaysia; striving to help all our stakeholders, improving their quality of life, while contributing to the nation's progress.

Upstream International

Our Upstream International operations concentrate on the efficient development and extraction of crude oil and natural gas offshore Sarawak and Sabah. In addition, Upstream International converts natural gas to liquid hydrocarbon products and markets the products globally. Shell is also a joint venture partner in two liquefied natural gas (LNG) ventures in Bintulu, Sarawak.


Our main activity is in the manufacturing, marketing and distribution of oil products namely various grade of fuels, lubricants and bitumen.

Projects & Technology

Our Projects & Technology business provides technical services, technology capability and major project delivery in both Upstream and Downstream activities. It also oversees safety and environment performance and procurement processes across Shell.

Shell Business Service Centre Kuala Lumpur

With over 2,000 staff, Malaysia has the Group’s second largest Shell Business Service Centre (SBSC), after Manila. The Service Centre provides common business support and services for Shell operations worldwide. These comprise IT, Finance operations, HR services, Customer Service, and Contracts & Procurement. Beginning April 2011, SBSC is housed in a new green office in Cyberjaya, which is also the first LEED Gold (US based accreditation) certified building in Malaysia.