Contracting and Procurement

C&P takes a strategic approach to managing Shell’s expenditure and suppliers, and supports our operations and capital projects by delivering goods and services on time, to the right specification. Join us in this area and you will be involved in:

  • Market intelligence
  • Managing supplier relationships
  • Contract bidding and negotiation
  • Developing and delivering procurement strategies

Customer Service Centre (CSC)

We aim to create an exceptional customer experience from the basics up, driving Customer Excellence and putting the customer at the heart of everything we do. If you have a passion for great customer service and are looking to start a career in the Oil and Gas industry then join us and you could be doing any or all of the following:

  • Interacting with customers on a daily basis
  • Coaching to embed a culture of customer service excellence
  • Working with account managers and country managers to drive operational excellence
  • Designing and implementing continuous improvement processes
  • Be part of a diverse, vibrant and dynamic team working across cultures, languages, business environment


We have world-class resources in place to help deliver world-class performance in critical business decision-making, compliance with today’s complex regulations in Finance Functional areas, and standard process efficiencies. You could be involved in:

  • Financial and variance analysis
  • Capital budgets  
  • Opportunity and project evaluation
  • Financial and Investment planning

Human Resources

In building a HR function for the 21st century, we believe Shell is ahead of the game in expertise and delivery of world class people strategies. You could be involved in:

  • Organizational support and change management
  • Development of teams and individuals
  • Embedding a culture of diversity and inclusion
  • Resourcing and Talent Acquisition
  • Implementing effective policies building a culture of performance

Supply Chain and Distribution

Be part of our team and gain exposure to all aspects of our international distribution and logistical activities. You could be involved in:

  • Optimizing Value Creation through analyzing the optimal provision and availability of assets and resources
  • Managing Supplier and Customer relationships
  • Playing an active role in managing the balance between Supply and Demand
  • Continuous Improvement & LEAN initiatives and projects

More in Careers


Be part of a vibrant, energetic workplace that rewards performance.

Shell Corporate Careers

Make an impact by becoming an integral part of our vibrant and diverse team of professionals in Shell Business Operations (SBO) Kuala Lumpur.

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Why choose Shell?

Join a collaborative, pioneering team that is committed to helping develop the energy resources needed to power progress.