Introduction to Shell MDS

female engineer

Proudly based in Bintulu, Sarawak, Shell MDS (Malaysia) Sdn Bhd uses Shell’s proprietary Shell Middle Distillate Synthesis process, built on 3500 patents, to convert natural gas into hydrocarbon liquids. A range of high-quality finished products are created from these hydrocarbon liquids, including GTL waxes, drilling fluids and chemicals. The end products produced by Shell MDS contain almost none of the impurities – sulphur, aromatics and nitrogen – that are found in crude oil, which means that they are cleaner and safer for us and for the environment.

Shell MDS began its commercial operations in 1993. Today, it is home to approximately 400 staff, 89% of which come from Sarawak state, showcasing the distinct talent and capabilities of Sarawak-ians.

In 2018, Shell MDS is commemorating 25 years of service and its journey to bring Bintulu to the world continues.

Location: Bintulu, Sarawak
Category: Gas-to-Liquids plant
Ownership: Shell (72%), Mitsubishi (14%), Sarawak state (7%), PETRONAS (7%)
Operator: Shell
Capacity: 500,000 tonnes of liquid and solid hydrocarbon products per year
No. of Employees: Approximately 400 (of which 98% are Malaysian, 89% from Sarawak state)

Find out more about Shell MDS

Shell MDS GTL Products

woman inspecting lab equipment

NapthaNapthaGTL products are a pioneering innovation designed to meet global demand for liquid hydrocarbons. Sold to over 50 countries worldwide, Shell MDS produces specialty GTL products including:

  • GTL Waxes
  • GTL Naphtha
  • GTL Fuels and Chemicals
  • GTL Drilling Base Fluids

Synthesised from natural gas, our GTL products are colourless and odourless, conforming to the most stringent of environmental standards. They are virtually sulphur free and have practically no contaminants such as heavy metals or aromatics.

Find out what makes GTL so unique and how we’re using it to create cleaner products.

Shell MDS products are found in countless everyday goods. Shell GTL Waxes, manufactured solely in Shell MDS and sold under the specialty GTL Sarawax range, have found a broad range of applications including lipsticks, printing inks, tyre processing, plastics lubrication and packaging material. In the first 6 months of 2017 alone, Shell MDS sold enough waxes to make an average of 19.8 million crayons or 520,000 candles.

Other Shell MDS products can be found under brand names such as:

  • Shell Sarapar (Drilling Fluid)
  • Shell Saraline (Drilling Fluid)
  • Shell Sarasol (Solvent)

Shell MDS is committed to the quality of our products. We apply a policy of strict quality assurance, evidenced by the constant control and monitoring of our manufacturing processes, from incoming feedstock to final product.

Safety and Environment

smds staff turning valves

At Shell MDS, we are fully committed to Goal Zero – no harm and no leaks across our operation.

All processing units and equipment in Shell MDS are designed, built and operated to rigorous safety standards, underpinned by Shell’s Health, Security, Safety, Environment & Social Performance Commitment and Policy. We conduct regular preventive maintenance and comprehensive equipment inspection programmes to keep our people and the communities around us safe from harm.

In pursuit of Goal Zero, we work relentlessly to strengthen our safety culture, which is complemented by a competent workforce. Apart from ensuring that people responsible for tasks with a significant safety hazard have the necessary training and skills, Shell MDS draws from Shell’s network of safety experts who share and implement best practices around the world.


school children with roadsafety award

Shell MDS has been part of the Bintulu community for 25 years and is committed to ensuring that the local community shares in the benefits of our operations, whether through creating direct and indirect employment, building community capacity and skills, or fostering a strong road safety culture in Bintulu.

Over the past 5 years, Shell MDS has invested over RM3.2 million in community, education, road safety and environmental programmes. Some of our flagship initiatives include:

  • Project LINK – in partnership with Kolej Vokasional Bintulu, Shell MDS provides welding training and certification for a selected number of students annually
  • #ShellSelamatSampai – a Shell Malaysia road safety programme championed by Shell MDS in Bintulu, aiming to alter perceptions of road safety amongst the youth
  • Investing in research & development through partnerships with local entities in order to drive capacity building, for example our 2016 Memorandum of Understanding for research and talent development with Universiti Malaysia Sarawak (UNIMAS)

How to Reach Us

For more information about Shell MDS or if you have any concerns that you wish to share with us, you can contact us via the following methods:

  • 24-hour Community Hotline: +60-86-292 634
  • Office Phone Number: +60-86-292 222
  • Email Address:
  • Mailing Address: External Relations Manager, Shell MDS (Malaysia) Sdn Bhd, Tanjong Kidurong, P.O.Box 1084, 97008 Bintulu, Sarawak, Malaysia