Shell Malaysia will see growth in jobs in certain areas of its business nationwide as well as reductions in others, with the largest impact felt in Upstream business, which will reduce between 250-300 roles. However, as other businesses in Malaysia are set to grow, the overall reduction of roles in Shell Malaysia is expected to be around 2%. This reduction will take place progressively over two years.

“Malaysia is a very important country for the Shell Group. Upstream Exploration & Production continues to be a critical business for Shell, and the upstream business in Malaysia has been identified as one of Shell’s nine Core Performance Units worldwide. The organisational changes that we are embarking on are crucial for the business to reduce complexity, drive stronger and end-to-end connectedness to make it easier for assets and ventures to focus on delivery,” shared Datuk Iain Lo, Chairman of Shell Malaysia.

As part of its drive for increased efficiency and collaboration, most of Shell Malaysia Upstream staff will relocate to the principal office in Miri, Sarawak. This office consolidation will enable new and better ways of working. Shell Malaysia will continue to maintain an office in Kota Kinabalu for the downstream businesses and some upstream support. There are no changes to Shell’s offshore deep-water operations in Sabah. Menara Shell in Kuala Lumpur will continue to host Shell Malaysia Downstream and corporate entities. Shell business operations centre will continue in Wisma Shell in Cyberjaya.

“We realise that this is difficult news for the impacted staff, and these are never easy decisions. However, change is a necessary one to ensure that Shell in Malaysia remains competitive, stays resilient in challenging times and is in a strong position to capture opportunities in the energy transition. Shell is committed to proactively engaging staff throughout the process and ensuring fair treatment in accordance with our values and with Malaysia’s employment laws and regulations,” he further added.

Shell Malaysia intends to grow its Downstream Marketing businesses to reinforce its Retail and Lubricants leadership positions in the country. Shell Business Operations in Malaysia, which has a clientele across more than 25 countries will continue to grow to manage increasing demand from businesses from Shell companies in other countries. Shell’s Middle Distillate Synthesis (Shell MDS) plant in Bintulu, continues to be a niche business for Shell in Malaysia, producing a range of high-quality finished products including GTL waxes, drilling fluids and chemicals. Shell continues to maintain a network of Malaysian retailers, distributors, suppliers, across our broad value chain, all of whom continue to be indirectly in our employ, as we seek to deliver high quality products and services to all our customers across Peninsular Malaysia, Sabah and Sarawak.

Shell has been in Malaysia for close to 130 years and the company looks forward to many more years as it seeks to be a partner in Malaysia’s progress. Shell will continue to seek growth opportunities in Malaysia in line with its global strategy, to support the country with its energy transition.

About Shell –

Shell is a global leader in power, energy, and gas technology and is working to meet increasing energy demand and supply challenges by delivering smarter products and cleaner energy, infrastructure, and by developing new energy sources while addressing the impact on the environment. Malaysia is one of Shell’s heartlands. The history of Royal Dutch Shell in Malaysia started about 130 years ago. Shell currently has a strong market presence in the upstream, gas-to-liquids, downstream and business operations sectors in Malaysia. The company is also driven towards contributing to the local talent pipeline, while playing its part in contributing towards the communities and the society through its various flagship social investment activities.

For further Media Enquiries, please contact:

Nimmi Kamal
General Manager, External Relations, Shell Malaysia

Prema Jayabalan
Senior Manager, Media Relations and Issue Management, Shell Malaysia

Cautionary Note

The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this release “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Royal Dutch Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this release refer to entities over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.

This release contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”, “ambition’, ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this release, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this release are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Royal Dutch Shell’s Form 20-F for the year ended December 31, 2018 (available at and These risk factors also expressly qualify all forward-looking statements contained in this release and should be considered by the reader. Each forward-looking statement speaks only as of the date of this release, January 13, 2021. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this release.

We may have used certain terms, such as resources, in this release that the United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website