We offer two types of Fuel Vouchers:

Follow these simple steps to place your order:

  • Step 1

    Click the button below to download and fill in the Order Form.

  • Step 2

    Complete the order form with the necessary details and submit your order form to our Customer Service Centre at generalpublicenquiries-MY@shell.com

  • Step 3

    Your request will be processed and a payment invoice will be sent to you in 3–5 working days.

  • Step 4

    Make payment for your voucher purchase.

  • Step 5

    Receive your Fuel Vouchers.

    • Physical vouchers will be delivered to your designated address (14 working days*).
    • E-Voucher codes will be emailed* to you (2-3 working days).

    *Payment must be made before delivery of vouchers and delivery date is subject to quantity ordered.

For more inquiry, please contact us at 1300 88 1808.

How can customers redeem the Shell Fuel Vouchers:


  • Mobile phone in hand

    Step 1

    Present E-Voucher to cashier at any Shell station. Cashier will key in code featured on E-Voucher. The original E-Voucher with the live link must be presented, any screenshot of the
    E-Voucher will not be accepted.

  • phone in hand

    Step 2

    The voucher will be redeemed instantly. Refresh the page to see the redemption status.

Physical Vouchers

  • Present physical voucher to cashier at any Shell station.

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