If you have an enquiry or feedback, please contact us as follow

In case of EMERGENCY please dial 1 - 8 0 0 - 8 8 - 3 8 9 9.

For Shell petrol station and related services

Type of enquiry

Contact

Shell Fuel Card Customer Tel: 1300 22 8181
Fax: 1300 82 8283
Email: generalcardrequests-my@shell.com
General Public Tel: 1300 88 1808
Fax: 1300 13 0255
E-mail: generalpublicenquiries-my@shell.com

Commercial Customer Service Centre

Business

Enquiries

Place Orders

Retail Tel: 1300 22 0023
Fax: 1300 13 0048
E-mail: retailenquiries-my@shell.com
Tel: 1300 22 0023
Fax: 1300 13 0043
E-mail: retailorders-my@shell.com
Submit Tank Dips Fax: 1300 13 0050
Email: vmi-my@shell.com
Commercial Fuels Tel: 1300 22 0003
Fax: 1300 13 0046
E-mail: fuelsenquiries-my@shell.com
Tel: 1300 22 0003
Fax: 1300 13 0041
E-mail: fuelsorders-my@shell.com
B2B Lubricants Tel: 1300 88 1338
Fax: 1300 13 0045
E-mail: Lubes-MY@shell.com
Tel: 1300 88 1338
Fax: 1300 13 0040
E-mail: Lubes-MY@shell.com
Bitumen & Flintkote Tel: 1300 22 0016
Fax: 1300 13 0047
E-mail: bitumenenquiries-my@shell.com
Tel: 1300 22 0016
Fax: 1300 13 0042
E-mail: bitumenorders-my@shell.com
Marine Tel: 1300 88 1338
Fax: 1300 13 0045
E-mail: Lubes-MY@shell.com
Tel: 1300 88 1338
Fax: 1300 13 0040
E-mail: Lubes-MY@shell.com
For New Business Tel: 1300 88 1808
Fax:  1300 13 0255
E-mail: generalpublicenquiries-my@shell.com
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Corporate & General Enquiries

Type of enquiry

Careers Shell offers career challenges and prospects here and internationally. Discover what we have to offer by visiting the Jobs & Careers section of this website. Please note that we do not accept resumes or applications through any other channels.

Mailing Address

Shell Malaysia Trading Sdn Bhd
Company No. 196501000279 (6087-M)
P.O. Box 11027
50732 Kuala Lumpur

Shell Timur Sdn Bhd
Company No. 198401000783 (113304-H)
P.O. Box 11027
50732 Kuala Lumpur

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