Welcome to Shell Malaysia Customer Support
Shell Card
What are the benefits of Shell Cards?
What are the benefits of Shell Cards?
For more information on our Shell Card, visit Why Get A Shell Fuel Card.
How do I contact you on Shell Card (Fleet) enquiries?
How do I contact you on Shell Card (Fleet) enquiries?
You may reach the Shell Card (Fleet) Customer Hotline via 1300 22 8181. Alternatively, drop an email at generalcardrequests-my@shell.com.
How do I sign up for a Shell Card (new application)?
How do I sign up for a Shell Card (new application)?
If you run a fleet, choose the Shell Card to take advantage of Shell’s network, quality and expertise. Choose and apply for the right Shell Card here: Find the Right Card.
If you need more than 20 cards, or if you'd like to discuss your requirements in more detail, complete a form and a member of our sales team will be happy to help. Click here to submit your request.
Other Cards sections
Contact information
Service Stations and Shell App Customer
Service Stations and Shell App Customer
Need help? We're here for you! Whether you have a quick question or need detailed support, we have several ways to connect:
Frequently Asked Questions: Explore our Frequently Asked Questions for quick solutions to common queries
Shell Station Locator : Looking for a nearby service station or location? Use our locator tool to find the closest one to you.
Live Chat: Chat with us anytime! Simply click on the chat button at the lower right hand corner of the page to start a conversation.
Our operation hours, Monday to Friday: 8:00 AM – 6:00 PM excluding public holidays.
Contact Form: Prefer email? Fill out our webform and we’ll get back to you as soon as possible.
Shell Fleet Card
Shell Fleet Card
Please send your enquiry to generalcardrequests-my@shell.com
Our operation hours, Monday to Friday: 8:30 AM – 6:00 PM excluding public holidays.
Shell Recharge
Shell Recharge
Please contact Shell Recharge at 1300-88-1808 and press 1 after selecting the languages.