Shell Fuel Card for Government Subsidised Petrol

Sistem Kawalan Petrol Bersubsidi

1. Who is eligible to apply for Shell Subsidized Petrol Card?

Companies that own one or more of the specified commercial vehicles may apply, provided they have received the Sistem Kawalan Petrol Bersubsidi (SKPS) official approval letter from the Ministry of Domestic Trade and Cost of Living/ Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN).

2. How do I apply for the petrol subsidy quota?

Companies can check their eligibility and apply for subsidy via the Ministry of Domestic Trade and Cost of Living/ Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN) website at https://mysubsidi.kpdn.gov.my

Click here to view the step-by-step application guide.

3. What are the eligible vehicles for petrol subsidy under Sistem Kawalan Petrol Bersubsidi (SKPS)?

The list of vehicle categories eligible for the petrol subsidy is stipulated on https://mysubsidi.kpdn.gov.my

, as shown in the table below.

You can also check your vehicle’s eligibility by entering the vehicle plate number on MySubsidi - Semak Kenderaan

4. Upon approval from KPDN, how can I apply for Shell Subsidized Petrol Card?

Eligible companies may submit an application together with the original KPDN subsidy approval letter via the Shell Application Webform and attach documents as below:

a) Sole Proprietor or Limited Liability Partnership (LLP)

• SSM Form D/E​
• 3 months Bank Statement
• Sole Proprietor’s front & back copy of MYKAD​
• TIN Form B-Tax Return Form
• Shell Fuel Card Ordering Form​

b) Company Application (Sdn.Bhd. or Berhad)

• SSM Form 9/Section 13/Section 17/Trading license (whichever applicable)
• 3 months Bank Statement
• TIN Form C – Tax Return Form
• Shell Fuel Card Ordering Form

c) Partnership

• SSM Form D/E
• 3 months Bank Statement
• All owners/partners’ front & back copy of MYKAD
• TIN Form D or P – Tax Return Form
• Shell Fuel Card Ordering Form

d) Government Agency

• Official letter from the applying government body approving the application of Shell Fuel Card
• Shell Fuel Card Ordering Form

For further assistance, please contact our customer service representatives via email at generalcardrequests-my@shell.com.

5. Is Sistem Kawalan Petrol Subsidi (SKPS) applicable for Sabah & Sarawak?

Yes, it is applicable for both Peninsular and East Malaysia (Sabah & Sarawak).

6. Which petrol type is eligible for subsidy?

As per government directive, only main grade petrol (RON95), which is our Shell FuelSave 95 (Maingrade) is eligible for now.

7. What is the current pump price?

You can refer to our Shell Fuels Price Board for the latest prices.

8. I do not see any quota information on my KPDN approval letter. How do I view the subsidy amount my company is eligible for?

As the quota information is strictly managed by KPDN, we suggest that contacting KPDN directly for the most up-to-date details.

Shell Account & Cards Enquiries

9. I have an existing Shell Fuel Card account, but I now have vehicles that are eligible for the government petrol subsidy. Can I enjoy both in an existing account?

Yes, you may have both types of cards in an existing Shell Fuel Card account. Kindly send us below required documents to apply for additional subsidised petrol cards via email to generalcardrequests-my@shell.com. The documents required are:

1. Shell Fuel Card Account Number
2. Sistem Kawalan Petrol Subsidi (SKPS) Approval Letter (Surat Kelulusan)
3. Sistem Kawalan Petrol Subsidi (SKPS) Vehicle List (Senarai Kenderaan)
4. Shell Fuel Card Ordering Form

*SKPS Approval Letter and Vehicle List are downloaded from MTDCC/KPDN portal

For further assistance, please contact our customer service representatives via email at generalcardrequests-my@shell.com..

10. I am an existing Shell Card customer with subsidised diesel (SKDS1.0. SKDS 2.0 or both). However, I currently have been granted a new petrol subsidy quota as approved by KPDN, how do I update Shell?

Kindly send us below required documents to apply for additional subsidised petrol cards via email to generalcardrequests-my@shell.com.

The documents required are:

1. Shell Card Account Number

2. Sistem Kawalan Petrol Subsidi (SKPS) Approval Letter (Surat Kelulusan)

3. Sistem Kawalan Petrol Subsidi (SKPS) Vehicle List (Senarai Kenderaan)

4.  Shell Card Ordering Form

*SKPS Approval Letter and Vehicle List are downloaded from MTDCC/KPDN portal

For further assistance, please contact our customer service representatives via email at generalcardrequests-my@shell.com.

11. How do I pay for fuels at Shell stations using my petrol subsidy cards?

a)    Shell Subsidized Petrol Cash Card

Swipe your Shell Subsidized Petrol Cash Card at the dedicated Cash Card machine stationed at the cashier counter. You will enjoy the subsidy at the point of transaction by presenting your Shell Subsidized Petrol Cash Card at the cashier.

b)    Shell Subsidized Petrol Card (Postpaid)

Swipe your Shell Subsidized Petrol Card (Postpaid) at the dedicated payment machine in Shell station. You will see the pump price reflected on your receipt at the time of fuelling. The difference between subsidised price and pump price will be reflected in your monthly Shell Card invoices.

12. Can I have both subsidised petrol card types, a Subsidized Petrol Cash Card and Subsidized Petrol Card (postpaid)?

No, each customer is eligible for only one type of petrol subsidy card.

13. Will there be any changes to the billing cycle for existing Shell Fuel Card customers who applied for subsidised petrol card?

For ALL Shell subsidy customers, invoices will be issued at the end of the month.

For existing Shell Fuel Card customers who are eligible for SKDS 1.0, SKDS 2.0 or both, your billing cycle will be end-of-the-month. For existing Shell Fuel Card customer which are not on end of month billing, you will be getting two (2) invoices during the first transition month. Subsequently you will receive your invoices at the end of month billing invoice.

For further clarification, please contact our customer service representatives via email at generalcardrequests-my@shell.com.

14. What is the payment method for Shell Fuel Cards upon successful account creation?

Payment for Shell Fuel Card Invoices can be performed via the following authorised channels:

i. Direct Debit

ii. Electronic Fund Transfer (EFT) payments to Personalised Virtual Account Number (VAN) on Standard Chartered Bank Malaysia Berhad

iii. Cheque payments to Standard Chartered Bank Malaysia Berhad

For further details, please refer to the Payment Related Enquiries page on our website.

15. Do I need a separate / dedicated Shell Fuel Card for each vehicle to enjoy the subsidy?

Yes, each vehicle must have its own dedicated Shell Fuel Card with the vehicle number printed on each card.

If you have duplicate cards for the same vehicle number, you will need to cancel either one via the Shell Fleet Hub portal.

Kindly update Shell on any changes by following the steps in Question 9 of this FAQ.

16. How can my company request to change its oil company nomination?

The request can be made via https://mysubsidi.kpdn.gov.my

 portal. Due to the high volume of requests and applications, we recommend that your company maintains the approval received from KPDN so that your company does not miss out on any subsidies during this peak period and reconsider your request at a later point.

*Please note that there are a limited number of times a company can change its oil nominations in a year. For more information, please refer to MySubsidi - Cara Memohon

Shell Cash Card for Subsidised Petrol – Addendum (English) (PDF, 79 kB)

Postpaid Shell Subsidised Petrol Card – Addendum (English) (PDF, 75 kB)

Shell Malaysia Data Privacy Notice (English & Bahasa Malaysia) (PDF, 46 kB)