Clarification on Shortfall of Diesel Supply in Miri and Bintulu

Shell Timur Sdn Bhd is experiencing a shortfall in diesel supply at a number of Shell retail stations in Bintulu and Miri. We have unfortunately discovered an issue with the quality of the diesel planned for supply to these areas. As Shell will not compromise on our products, we have had to cease delivery of that product.

Our team is working round the clock to resolve the issue as quickly as possible.

There is no impact to the supply of RON 95 petrol, and we have sufficient petrol supply to meet customer demand.

We apologise for the inconvenience caused to our customers and would like to assure them that we are working to restore diesel supply to the impacted stations as soon as possible.